A group facilitator is responsible for helping participants reach decisions and accomplish goals. Your duties include working with groups to clarify meeting content, objectives and to establish ground rules that govern behavior. Facilitator duties also involve selecting appropriate methods and tools that will enable participants to achieve results. When problems or issues come up, facilitators work with the group to resolve conflict and return to goals. Other duties as a group facilitator include creating environments that allow civil dialogue and input from all participants and above all -- remaining neutral throughout the process.
Duties and responsibilities
Comfortable with working with group dynamics while managing the meeting or activity process.
Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them.
Assertive enough to get things on track with appropriate suggestions or redirecting group efforts. Group facilitators are also able to summarize chunks of information for clarity and understanding.
Communicating, listening and social skills.
Incorporation of group learning techniques, as well as skills in problem solving, conflict resolution, team building, planning and organizing.
Enable participant discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment.
Introduction of a variety of strategies to keep the process structured without interfering with group productivity.
Professional certifications are recommended to ensure facilitators meet core competencies. While higher education institutions do not normally provide facilitation curriculum, you can be successful as a facilitator with a training background. Work experience alongside a skilled facilitator can help you understand the scope of service and how to provide service successfully without overreaching in your role. Improper facilitation techniques can have an adverse effect on group participants. Training and experience in behavior analysis and effective intervention techniques add value.